1. On the day of your arrival your cottage is available from 4pm. On the day of departure all cottages are to be vacated by 10am. All accommodation is booked Friday to Friday; short breaks are Friday to Monday and Monday to Friday.
2. A deposit is payable at the time of booking of 25% of your total cottage hire cost. Once the booking has been confirmed and confirmation issued the deposit will form a binding contract between the client and Wheatacre Hall Barns (Owners). Deposits are non-refundable unless the owners are unable to accept the booking.
3. Full balance is due 8 weeks (56 days) before the day of arrival. If this is not paid the owners have the right to cancel the holiday and the deposit will be lost (No reminders sent).
4. All cancellations by the client must be in writing. For holidays cancelled by the client, the client will be liable for the total cost of the holiday to the owners. If we are able to re-let the accommodation, all monies less the deposit, expenses, costs and losses incurred by the owners due to the owners will be refunded.
WE STRONGLY RECOMMEND OUR HOLIDAY CANCELLATION INSURANCE TO AVOID ANY LOSS.
5. The accommodation must not be sub-let and the numbers on the booking form
must not be exceeded.
6. The owners or their representative shall be allowed access to the accommodation at any reasonable time for maintenance or inspection.
7. The client is responsible for leaving the accommodation in good order and in a clean condition. The client will be held responsible for the loss or breakage of any fittings, utensils, crockery or cutlery. Please report any loss or breakages. Damage to the property: Normal wear and tear will not be charged. Where an outside contractor is required to repair damage, a charge will be made. Charges will be passed on to you directly.
8. The owners accept no responsibility for any injury, sickness, loss, additional expenses, or inconvenience, directly or indirectly caused by or arising from the use of the properties or access. We do all that we can to ensure that the accommodation is kept to a very high standard; we hope that you will help us to keep it that way.
9. Please remember you are staying on a working farm and hygiene is very important. Please ensure you regularly wash your hands. Younger children and those with certain types of disability may need extra help or supervision.